Consumer Connection
Consumer Connection is a podcast brought to you by the Montgomery County Office of Consumer Protection (OCP) that brings you up-to-date news and information on a variety of consumer topics. It is your trusted source for connecting with experts on avoiding scams, making informed purchasing decisions, and understanding your consumer rights.
Join our host, OCP Investigator, Michelle Escobar, as she guides listeners to better understand the consumer landscape here in Montgomery County, Maryland, and beyond, while offering valuable advice and practical tips.
Have questions or ideas for future episodes? Email us at consumerconnection@montgomerycountymd.gov
Consumer Connection
Unmasking AI’s Role in Scams
In this episode of Consumer Connection, we explore the use of artificial intelligence in scams and how it’s making them more convincing than ever. From AI-generated profiles in romance scams to deepfake technology in phishing and grandparent scams, we discuss what AI is and the latest tools scammers are using to deceive consumers. Host Michelle Escobar is joined by Keith Young, Chief Information Security Officer at Montgomery County’s Office of Enterprise Information Security, who shares how scammers leverage AI and the warning signs to watch for. Tune in for practical advice and resources to stay ahead of scammers.
For additional information and resources, visit OCP’s website at www.montgomerycountymd.gov/ocp. Have a question or suggestion for a future episode? Send an email to consumerconnection@montgomerycountymd.gov.